Privacy Policy

Who we are

Our website address is: https://mngbuddy.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Information We Collect Automatically

We also collect some information automatically:

Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services–for example, when you create or make changes to your personal account under this site.

Usage Information: the service provider of this website collect information about your usage of our Services. For example, we collect information about the actions that site administrators and users perform on a site using the WordPress.com or Jetpack services–in other words, who did what, when and to what thing on a site (e.g., [WordPress.com username] deleted “[title of post]” at [time/date]). The service provider (Automattic) use this information to, for example, provide the Services to you, as well as get insights on how people use our Services, so we can make our Services better.

Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions. We may also collect information about your precise location via our mobile apps (when, for example, you post a photograph with location information) if you allow us to do so through your mobile device operating system’s permissions.

Stored Information: The service provider may access information stored on your mobile device via our mobile app. Automattic access this stored information through your device operating system’s permissions. For example, if you give us permission to access the photographs on your mobile device’s camera roll, our Services may access the photos stored on your device when you upload a really amazing photograph of the sunrise to your website.

Interactions with Other Users’ Sites: We collect some information about your interactions with other users’ sites while you are logged in to your account with us, such as your “Likes” and the fact that you commented on a particular post, so that we can, for example, recommend posts we think may interest you. As another example, for Intense Debate users, we collect information about the comments you make while logged in to your account, and use that information to, for example, tally up statistics about your comments (check them out in your dashboard!) and provide the information about your comments in your Intense Debate public profile.

Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. Automattic uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and to deliver targeted ads.

Information We Collect from Other Sources

The service provider (Autmattic) may also get information about you from other sources. For example, if you create or log into your WordPress.com account through another service (like Google) or if you connect your website or account to a social media service (like Twitter) through our Publicize feature, we will receive information from that service (such as your username, basic profile information, and friends list) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.

We may also get information, such as a mailing address, from third party services about individuals who are not yet our users (…but we hope will be!), which we may use, for example, for marketing and advertising purposes like postcards and other mailers advertising our services.

How and Why the Service Provider Use Information

Purposes for Using Information

Automattic use information about you as mentioned above and for the purposes listed below:

To provide the Services–for example, to set up and maintain your account;

To further develop and improve their Services–for example by adding new features that they think our users will enjoy or will help them to create and manage their websites more efficiently;

To monitor and analyze trends and better understand how users interact with their Services, which helps them improve their Services and make them easier to use;

To measure, gauge, and improve the effectiveness of their advertising, and better understand user retention and attrition–for example, they may analyze how many individuals purchased a plan after receiving a marketing message or the features used by those who continue to use their Services after a certain length of time; and

To monitor and prevent any problems with the Services, protect the security of the provided Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Automattic and others, which may result in them declining a transaction or the use of their Services.

Legal Bases for Collecting and Using Information

A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:

(1) The use is necessary in order to fulfil our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account–for example, in order to enable access to our website on your device; or

(2) The use is necessary for compliance with a legal obligation; or

(3) The use is necessary in order to protect your vital interests or those of another person; or

(4) We have a legitimate interest in using your information–for example, to provide and update our Services, to improve our Services so that we can offer you an even better user experience, to safeguard our Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our Services, and to personalize your experience; or

(5) You have given us your consent–for example before we place certain cookies on your device and access and analyze them later on, as described in our Cookie Policy.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

Choices

You have several choices available when it comes to information about you:

Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Services–for example, paid purchases –may not be accessible.

Limit Access to Information on Your Mobile Device: Your mobile device operating system should provide you with the ability to discontinue our ability to collect stored information or location information via our mobile apps. If you do so, you may not be able to use certain features (like adding a location to a photograph, for example).

Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.

Set Your Browser to Reject Cookies: At this time, Automattic does not respond to “do not track” signals across all of our Services. However, you can usually choose to set your browser to remove or reject browser cookies before using Automattic’s websites, with the drawback that certain features of Automattic’s websites may not function properly without the aid of cookies.

Close Your Account: While we’d be very sad to see you go, if you no longer want to use our Services :(, you can close your account with us. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above–for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.

Your Rights

If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

Request access to your personal data;

Request correction or deletion of your personal data;

Object to our use and processing of your personal data;

Request that we limit our use and processing of your personal data; and

Request portability of your personal data.

You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights at office@mngbuddy.com.

EU individuals also have the right to make a complaint to a government supervisory authority.

Other Things You Should Know (Keep Reading!)

Transferring Information

The service provider Automattic is a worldwide service. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the U.S. and other countries, which may have rights and protections that are different from those in your home country.

Ads and Analytics Services Provided by Others

Ads appearing on any of our Services may be delivered by advertising networks. Other parties may also provide analytics services via our Services. These ad networks and analytics providers may set tracking technologies (like cookies) to collect information about your use of our Services and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us and other companies to, among other things, analyze and track usage, determine the popularity of certain content, and deliver advertisements that may be more targeted to your interests. Please note this Privacy Policy only covers the collection of information by Automattic and does not cover the collection of information by any third party advertisers or analytics providers.

Third Party Software

Please note that mngbuddy or Automattic don’t own or control the third parties and they have their own rules about collection, use and sharing of information. However, we will review and update the privacy policy including their in case if we decide to install and use third party software.

Our Users’ Websites

If you are a visitor to one of the Automattic users’ websites–a self-hosted WordPress site that has installed Jetpack, for example–please note that this privacy policy doesn’t apply to you in regard to that specific site. Automattic process information that visitors provide to us on behalf of our users and in accordance with our user agreements.

Privacy Policy Changes

Although most changes are likely to be minor, mngbuddy and/or Automattic may change its Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, we will notify you by providing a change log below, and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification through e-mail or your dashboard). If you have a WordPress.com account, you should also check your dashboard for alerts to these changes. Your continued use of the Services after any change in this Privacy Policy will constitute your consent to such change.

Links to detailed privacy policy documents from the service provider (Automattic) and the plugins we use in this website.

More information regarding the use of the website mngbuddy and the implementation of our Privacy Policy

Data processing implemented by mngbuddy

When the User visits to our Website, or do any online purchase or transaction with / through mngbuddye, or use our products,
mngbuddy implements a processing of personal data as follows:

Personal data collected

Regarding this processing, mngbuddy collects the following personal data through the collection forms in the ordering process or other processes.

– Name;
– Gender;
– Age;
– Email address;
– Address;
– Country;
– Postal code;
– Phone number;
– Company name and industry you work for;
– Order information, such as the products you purchase, date and amount of the order;
– Payment information such as Credit card information (type, number, expiration date, CVV security code)/debit card information or other payment/billing information.
– Information we get from your visit to our websites. We collect information about how you visit our websites (including the webpage that led you to mngbuddy website, the search terms entered into a search engine which led you to a mngbuddy website);

Information we get from your use of our products. We collect information about the products that you use and how you use them and your local device information, including but not limited to your device information, operating system, user name, your mngbuddy ID, location, IP address, operating log information, crash reports and the information and format of the files you are working with (with your additional consent);
– your product serial number;
– Content of customer support communications.

Purpose and legal basis of the processing

Mngbuddy uses the information we collect about you for the following purposes:
In order for mngbuddy to provide the User with the ordered product(s);
For the performance of a contract to which the User is party, in accordance with Article 6.1.b of the GDPR and the collected data are necessary in order for mngbuddy to identify and bill the User and to charge its bank card number;
For Verifying your identity and Providing customer service or support;
Analyze your use of our websites and products to better understand how they are being used so we can improve our services and the user experience and engage and retain users.

Recipients of the personal data

We may also transmit your personal information with companies that help us to run our business by processing personal information on behalf of us for the purposes identified above. Such companies include providers of payment processing services, server services providers, data analysis services providers, fraud monitoring and prevention providers, email delivery service providers, social media, and other marketing platforms and service providers.
In addition, mngbuddy may disclose the User’s personal data:
– if mngbuddy is under a duty to disclose or share such personal data in order to comply with any legal obligation, or in order to protect the rights, property or safety of its business, its customers or others; and
– to successors in title or replacement operators of all or part of
mngbuddy’s respective businesses.

Transfer of personal data

The collected personal data may be transferred by mngbuddy to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s personal data to the same extent as in the European Union.

Mngbuddy ensures that the User’s personal data processed by
mngbuddy or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.

Please find below the relevant information on transfer:

– Mngbuddy may transfer the collected information to third party payment processors to complete the charge process;
– Mngbuddy may transfer the collected information to providers of third party email delivery service to send promotion emails, or to other marketing platforms and service providers to complete relevant service;

– Mngbuddy may use third party track tools (such as Google Analytics, LinkedIn, Quora) to track the information on how users use the products and websites, such information will be stored in third party servers. Such third party track tools may send the data analysis report to mngbuddy for mngbuddy’s above mentioned purpose;
– Mngbuddy may store the collected information on the servers leased from providers of third party server service.

Data protection

This website uses Google Analytics, a web analysis service by Google Inc.

The website uses other plugins such as shortcodes and formidable.

The website uses Google remarketing. This service allows third-party vendors, including Google, to show ads on sites across the Internet.

Processing of personal data related to comments areas

When the User decides to comment a mngbuddy product through the Website or the Application, mngbuddy implements a processing of personal data as follows:

Personal data collected

Regarding this processing, mngbuddy collects the following personal data:

– Email address;
– Name or nickname;
– profile photo;
– Other potential personal information provided by the User through its comment (age, location, etc.);
– The content of your comment.

Purpose and legal basis of the processing

This processing is implemented by mngbuddy in order to improve its products and provide the consumers and potential consumers with a better and transparent information about the mngbuddy products. Said comments and the related personal data are provided by the User on a voluntary basis so that the processing of the collected personal data relies on the User’s consent.
Mngbuddy may use the comments (with your relevant information) you post for marketing purpose in order for others to better understand and use our products.

Recipients of the personal data

Mngbuddy may transmit the collected personal data to third party email delivery service providers, social medias, other marketing platforms and service providers.

Transfer of personal data

The collected personal data are transferred by mngbuddy to recipients which are located outside the European Union and such destinations may not have laws which protect the User’s personal data to the same extent as in the European Union.

Please find below the relevant information on transfer:

– Mngbuddy may transfer the collected information to providers of third party email delivery service to send promotion emails, to other marketing platforms and service providers to complete relevant service.
– Mngbuddy may store the collected information on the servers leased from providers of third party server service.

Cookies and trackers

When the User consults the Website and/or the Application, mngbuddy implements cookies and other trackers on the User’s device.

For additional information on cookies and trackers, please read
mngbuddy’s Cookies Policy

User’s rights

To the extent required by the law of your jurisdiction, you may have below rights. Before you exercise below rights, you may consult your legal counsel if the laws of your jurisdiction stipulate below rights.

Rights

The right to be informed: The User has the right to be provided with clear, transparent and easily understandable information about how
mngbuddy collects and uses personal data and its rights. This is the reason why mngbuddy is providing the User with the information in this privacy policy.

The right of access: The User has the right to obtain access to its personal data (if mngbuddy is processing it), and other certain information (similar to that provided in this privacy policy).

The right to rectification: The User is entitled to have its personal data corrected if it’s inaccurate or incomplete.

The right to erasure: This ‘the right to be forgotten’ enables the User to request the deletion or removal of its personal data where there’s no compelling reason for mngbuddy to keep using it. This is not a general right to erasure; there are exceptions.

The right to restrict processing: Under certain circumstances, the User has the rights to ‘block’ or suppress further use of its personal data.

The right to data portability: The User has the rights to receive its personal data provided to mngbuddy in a structured, commonly used and machine readable format and has the right to transmit those data to another controller.

The right to object to processing: The User has the right to object, on grounds relating to its particular situation, at any time, to the processing of its personal data.

The right to lodge a complaint: The User has the right to lodge a complaint about the way mngbuddy handles or processes its personal data with its national supervisory authority (in France, the CNIL).

The right to withdraw consent: If the user has given its consent for a specific processing of its personal data implemented by mngbuddy, the User has the right to withdraw its consent at any time. In case the User does so, it does not mean that anything mngbuddy has done with the User’s personal data with its consent up to that point is unlawful).

The right to define instructions: The User has the right to define general or specific instructions regarding storage, deletion and use of its personal data after death.

Revision of this Privacy Policy

Occasionally, we may change this privacy policy (or other documents related to privacy policy) to allow mngbuddy to use or share your personal data in a different way. If we do, the links to the policy on our websites (which are generally found in the footer of the website) will indicate that the policy has been changed. For new users, the change will become effective upon posting. For existing users, if the change is significant, it will become effective 30 days after posting. We encourage you to periodically review the privacy policy for the latest information on our privacy practices.

Contacting mngbuddy

If the User needs to contact mngbuddy for any reason (including to exercise any of its rights in relation to data protection as set out above) please contact office@mngbuddy.com.
Mngbuddy will act on the User’s requests and provide information free of charge, except where the requests are manifestly unfounded or excessive (in particular because of their repetitive nature) in which case
mngbuddy may charge a reasonable fee (taking into account the administrative costs of providing the information or communication, or taking the action requested), or refuse to act on the request.

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